The PC gives a message that there's no boot file. She puts in the boot file and then the Win CD but gets the message of no set up files. Using the Norton 2002 rescue disks gets nowhere, nor the emergency Norton CD. There is a quick message that flashes by just after switching on to the effect that BIOS is not loaded as something cannot be found.
The Norton CD when set to scan the drives,replies very quickly that no viruses were found.
I have run the latest acquired CDs through my own Norton 2001 software and found no indication of viruses.
Any advice would be welcome. I shall have a look at the PC tonight and make a note more precisely of the PC replies.