MS Word doc. sent as attachmt transmits as a Nero

  19faupel45 16:12 04 Mar 2010

I have a number of recipients telling me that they cannot open MS word documents. So I sent one to my own adddress and found that it had been transmitted as "Nero Smart suite"

Never seen this before. Any ideas.

I am new to this forum so hope you can help.


  Sea Urchin 17:11 04 Mar 2010

Not quite sure what you mean when you say that it has been transmitted "as Nero Smart Suite". Where does this appear in the document?

Presumably you are attaching a Word document to an email? If the recipients don't have Word installed they probably won't be able to open the file with a .doc extension. They can always down load the free Microsoft Word Viewer or another program such as Open Office.

  DieSse 22:28 04 Mar 2010

You mean the file and/or extension name had been changed?

From what to what exactly?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Honor 9 Lite review

How Social Media has Propelled Political Graphic Design and Art in the Last Decade

The best kids apps for iPhone & iPad 2018

HomePod d’Apple : date de sortie, prix et fiche technique