On XP Pro.One account works fine, but on the other account, Word (only Word, not Excel or other Office applications!) takes 2-5 mins to open from the Office ‘Open New Office Document’ shortcut bar.Task Manager shows two copies of Word, so I think it's trying to open two copies of Word for some reason, thus confusing itself. A created shortcut to WinWord results in the same problem. A newly created user account does not have the Office ‘Open New Office Document’ shortcut bar, but a created shortcut to WinWord results in *normal* operation.Any thoughts on a remedy for the affected account?Thanks in advance.
This could be down to a corrupted default document template in the affected account. click here explains how to find and rename normal.dot to fix this.
Tried Repair – and re-naming normal.dot – but no change.Eeeeeechh!
Corrupt XP account
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