MS Office 2000 SBE start-up problem

  scotbruce 13:13 13 Nov 2004
Locked

On XP Pro.

One account works fine, but on the other account, Word (only Word, not Excel or other Office applications!) takes 2-5 mins to open from the Office ‘Open New Office Document’ shortcut bar.

Task Manager shows two copies of Word, so I think it's trying to open two copies of Word for some reason, thus confusing itself.

A created shortcut to WinWord results in the same problem.

A newly created user account does not have the Office ‘Open New Office Document’ shortcut bar, but a created shortcut to WinWord results in *normal* operation.

Any thoughts on a remedy for the affected account?

Thanks in advance.

  VoG II 13:17 13 Nov 2004

This could be down to a corrupted default document template in the affected account. click here explains how to find and rename normal.dot to fix this.

  scotbruce 18:28 13 Nov 2004

Tried Repair – and re-naming normal.dot – but no change.

Eeeeeechh!

  scotbruce 22:52 13 Nov 2004

Tried Repair – and re-naming normal.dot – but no change.

Eeeeeechh!

  scotbruce 19:59 08 Jan 2005

Corrupt XP account

This thread is now locked and can not be replied to.

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