ms critical update

  infoseeker 19:46 15 Oct 2003

Hi all out there. My problem is that I have stupidly opened an E-mail titled:
'ms critical update' now every time I try to activate my installed 'AVG' antivirus, it won't work, all I get is a window popping up infoming me that I have a 'Memory access violation in kernel 32'. I have un-installed and re-installed several times but the problem still exists and I cannot shift the bugger from my pc. Has anyone else had this problem and been able to rectify it ? HELP...and regards from the 'Surf Agent'

  powerless 19:53 15 Oct 2003

click here to download stinger it will scan for specific little buggers.

Do a free online check @ click here

Do not remember the name of the virus with the "update".

  Simon_P 19:53 15 Oct 2003

MS never send emails of this kind. Infact they will never email you unless you ask for assistance.

I dont know how to help you with this, but there are people on here that can.


  VoG II 19:58 15 Oct 2003

Could be swen. See the removal tools click here

  VoG II 20:00 15 Oct 2003

Or Gibe click here

  spikeychris 20:05 15 Oct 2003

Yeah its certainly Swen.

Boot your system to a DOS prompt, either by using Command line only or with a
Windows Boot disk
If you used the boot disk type
c: and press enter. Then type
scanreg/restore and pick the date that you ran the attachment.

If you were
infected yesterday then take yesterdays restore point.
Then reboot into Windows and you should be able to complete the cleanup.

  spikeychris 20:07 15 Oct 2003

Assuming your not XP.

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