MS Bluetooth Mouse

  [DELETED] 21:44 02 Nov 2003

I have had a MS bluetooth mouse
click here
and have had several weeks perfect joy out of it. Now the batteries are dead and having replaced teh batteries and pressed the connect button, I can not get the mouse to work! The infra red light comes on when i click a button or move the mouse, but the bluetooth dongle just can not find it. really annoying! any ideas on how to resolve this?

Many thanks,

  [DELETED] 11:28 15 Nov 2003

click here;en-us;811798

When you try to use the Wireless Optical Desktop for Bluetooth keyboard or mouse, the keyboard or mouse may not function at all, or may not be detected by Microsoft Windows.
This issue occurs if the device signal is not detected by the signal transceiver.
To resolve this issue, follow these steps:
Click Start, and then click Control Panel.
Click Printers and Other Hardware.

Note: If you use the Classic view of Control Panel this option will not exist. Go to step 3.
Click (or double-click if you use Classic View) Wireless Link, and then click the Bluetooth tab.
Select the Bluetooth device that is not responding (mouse or keyboard), and then click Remove.
Click Add.
Click Next, and then press the Connect button that is on the bottom of the device. If the device is not found click Refresh, and then press the Connect button that is on the bottom of the device again.
Click the device that is found, and then click Next.
When prompted to authenticate the device, click No for the mouse or click Yes for the Keyboard.
If you add a Bluetooth keyboard you will be prompted to enter a passkey.

A passkey is a series of numbers that is used for authentication. If you add a Bluetooth mouse you will not be prompted for a passkey.
After the authentication process is successful, click to select the Drivers for keyboard, mouse, etc (HID) check box.
Follow the on-screen instructions to complete the process.

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