Yesterday, whilst trying to install broadband from an NTL Broadjump CD, the computer suddenly went off for a brief second. It restarted on its own (I was half way through the installation) and then my mouse wouldn't work at all.
I am on another computer because of the problems. Cannot do anything at all on mine.
If you are using Windows XP or 2000, You may have to resort to system restore to get back to a point maybe the day before you tried to install the broadband. click start/ all programs/accessories/system tools/ system restore/ select and you should see a date yesterday for example select restore. you should not loose data or letters or anything other than the installations done during the last 24 hours.