My Nephew left his PC BASE unit with me whilst on holiday. When he took it home last week and connected it up the Mouse and Keyboard are not working. They are colour coded connections so I know he has them correctly connected. However, instead of telephoning me about them not working he pressed a number of keys on the keyboard and now even the numerical lock key light will not even turn off.
I am going to have a look at it tomorrow but wondered if anyone has had this problem at all.
The PC is a Sony machine with Windows XP. The PC fires up ok and the desktop loads just no mouse/keyboard. He tried another mouse but that did not work.
It's stated that the plugs, as usual in most cases, are coloured.
I've forgotten that without a keyboard or mouse my suggestions are not much use...:-(
Here's one Sony based suggestion:
If your keyboard and/or mouse is not working for the Sony eVilla, resolve the problem by turning off the eVilla and unplugging the keyboard and mouse for approximately 15 seconds. Plug the keyboard and mouse back into the eVilla and turn it on.
Install a PS/2 or Serial Mouse or Pointing Device If you have a PS/2 or serial mouse or pointing device, you can install it instead of your USB device: Turn off your computer, connect your PS/2 or serial mouse or pointing device, and then restart your computer. If you are prompted to log on to your computer, click Cancel. Click Start, point to Settings and then click Control Panel. Double-click System, and then click the Device Manager tab. Right-click the USB keyboard and mouse entries, click Remove, right-click Computer, click Refresh, and then click Close.
Unplug the mouse and keyboard and check that your Nephew has not bent the pins inside the plugs, if he has then use a small bladed screwdriver to straighten them,( But be very careful as they can break off easily!) This is a very common thing to happen,and i am willing to bet this is what your Nephew has done!and even if only one pin is bent it will stop the keyboard and mouse from working.