mouse freezing & have to shut down

  march 11:32 31 Jan 2006

any help for this problem, mouse completely freezing, cannot use ctrl,alt delete, have to use restart button on modem, just suddenly started this problem, managed to get into mouse in settings & cannot see anything to help me there,have checked for virus & all ok.& have unplugged & cleaned connector,

running wins98,& intellimouse,

if any help is posted I might be a while replying as I said I have to keep shuting down & restarting because of this,so thanks anyway

  Graham ® 11:41 31 Jan 2006

Could it be the PC that is freezing, that is, failing to respond? Check in Event Viewer.

  keith-236785 11:53 31 Jan 2006

try again using ctrl+alt+del, but this time press them once and wait for upto 30 seconds, you should get the task manager box up, just close the task manager and you should then be able to check the event viewer as suggested by graham.

if you need to shutdown, try pressing alt+F4, that should bring up your shutdown menu (but if your pc has frozen, it probably wont)

it could be any number of things causing a freeze, one of which is heat, check the processor fan is spinning.

if you are unsure about opening your case, then it might be best to take it to a computer shop, or someone you know.

  keith-236785 11:54 31 Jan 2006

forgot to say, have you tried with a different mouse?, it could be (but i doubt it) the mouse is faulty.

  march 12:37 31 Jan 2006

sorry for delay,

think it might be that pc is freezing not just the mouse (thought is was mouse as it stutters then refuses to move & then cannot use keyboard either)

processer fan is working ok,

have removed all cables & cleaned them & then restarted & so far all seems ok.Will leave post open to see if things are working ok

Thanks Graham ® & paperman27 will post again if problem continues

  march 16:05 31 Jan 2006

seems to be ok at moment, dont know if it was the cleaning that worked but fingers crossed, thanks for the fast response,this forum's great & always dependable.


  Gongoozler 16:14 31 Jan 2006

If you think you might have a heat problem, download and install MBM5 click here, this will monitor your computer temperatures and voltages. The temperatures can also be viewed on the task bar, so you will be able to spot any temperature rise. The cleaning that is most useful but often missed is between the fins of the processor heatsink.

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