For the past couple of weeks I have been experiencing major connection problems.Each time I contact AOL support we go through the same procedure (disconnect all cables from the router etc then reconnect)which temporarily rectifies the problem.But its not long before the problem is back again.
Today I was put through to the second level support whatever that means and they told me that the cause of the problem is probably that I'm using the secondary BT socket in my flat and not the main one.And the signals are not as strong on secondary sockets.Even though for the past three years there have been no problems when using it.
Can anybody tell me if there is any possibility that this is the cause of the problem I don't understand what the difference is.I can change the sockets but it will mean repositioning my computer and other furniture. Thanks.
Thanks for your help so far here are the Routers Stats. *System Up Time* 03:39:28 Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time WAN PPPoA 33761 43766 0 456 3300 03:38:42 LAN 10M/100M 44199 37659 0 3368 587 03:39:21 WLAN 11M/54M 0 0 0 0 0 03:39:12
ADSL Link Downstream Upstream Connection Speed 7200 kbps 448 kbps Line Attenuation 10.0 db 6.5 db Noise Margin 12.4 db 29.0 db
I know of someone else who had the same problem..He had to phone his telephone providers (bt) and get them to check the line. turned out that the junction box was faulty. That was the junction box outside of the house and it was bt's problem. If your router and board are working fine it could be that.