Monitor problem or something more serious

  Exit 23 18:53 13 Feb 2019

I bought a new pc but when I plugged it in and turned it on the monitor stayed black. My old pc works fine off all the same cables and monitor so I thought my new pc faulty and sent it back for another, when this new pc came, same problem. Got a refund bought a different pc; same problem so I figure the problem is on my end.

Checking the monitor menu, I find that it isn’t picking up any signal after scanning for one. I try a different monitor; same problem. I have a lot of monitor cables, tried them all but no change.

Do I simply need a “newer” monitor? If so, why does it work on my old pc but not newer ones - the monitors are quite old. Or could it be something else entirely?

I am stumped and would be very greatful of any insights or suggestions to get my nice new pc running.

  wee eddie 20:02 13 Feb 2019

First thing, talk to the people that you bought it from. If there is something wrong with it, they are responsible for sorting it out. Not the manufacturer, unless they are one and the same

  Fruit Bat /\0/\ 11:07 14 Feb 2019

are you conning to a graphics card or onboard graphics?

  KEITH 1955 18:58 14 Feb 2019

fruit bat could be on the right track does the pc graphics card have dvi and hdmi sockets , if yes are you mistakenly plugging into an onboard graphics card slot.

note onboard card socket is usually next to all usb sockets , sockets for an added card that can be upgraded are usually in a parallel row.

click here at picture 5 row 2


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