Gummomarx 00:34 09 Jun 2003

I have a Dell Ultrascan P791 monitor. Today, after cleaning it with a damp cloth (water only), I noticed a blemish which looks like the monitor was scraped by a very rusty blade (that's my best description).

I can only guess that some sort of coating has started to peel off. Any ideas what might be causing it and what my grounds are for tackling Dell? They have sent me an e-mail which states that warranty doesn't cover any anti-glare coating but it looks like a deterioration in something more than anti-glare.

  Migwell 01:16 09 Jun 2003

Micro fibre full size dusters from Marks and Spencer for about £2.50 first class even use one to clean my glasses. I realy recomend these.

  Gummomarx 08:32 09 Jun 2003

Thanks for your replies. Sorry - I meant the glass. I really use damp kitchen tissue - one sheet damp, one to dry and one to buff.

My ultimate fear is that too vigorous rubbing has damaged it.

  Gummomarx 20:26 09 Jun 2003

I'm still waiting for a response from Dell.

  hugh-265156 20:33 09 Jun 2003

i use damp kitchen towel and a small amount of washing up liquid every few days and never did any harm.

  Gummomarx 21:47 09 Jun 2003

My major problem is that I don't know the cause and, therefore, who is to blame.

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