Modem Fault

  philtree 17:13 02 Dec 2005

Help please
Am I missing something obvious? I am trying set up a dial up internet account for my parents. We had everything set up but suddenly cannot connect due to Error 692 "There was a hardware failure in the modem" everything in the device manager points to the modem working Help please.

  woodchip 17:19 02 Dec 2005

Check with BT you have not got Call Waiting. This will give a no Dial Tone

  sinbad1 17:20 02 Dec 2005
  Stuartli 17:47 02 Dec 2005

Just one other small point. Is the modem Enabled to "Wait for Dialtone"? (Device Manager>Modem>Properties>Modem tab).

  philtree 19:34 02 Dec 2005

thanks for all the suggestions I'll check and get back to you when I can.

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