Modem disconnecting at random

  EVERTON2 19:02 17 May 2004

Hi, I have a problem that unexpectedly my connection to my isp, global internet is randomly disconnected. My isp say it is not there fault, and I cannot trace any fault on my pc. Sometimes the connection will last only 2 minutes, other times 20 mins.
Does anyone know why this may be. Ia m using windows XP home and have had no problems until the last two weeks.
Thanks in advance

  kspatto 19:35 17 May 2004

check with bt you may be on a shared line this can cause slow internet speeds and dropped lines also run a virus check this was one of the symptoms of the blaster virus

  kspatto 19:36 17 May 2004

sorry but did not ask do you get any error messages when the line is dropped

  Kenneth-266656 20:08 17 May 2004

Sounds silly I know - but first check that it's not something like a loose connection or transfer lead

  Billy911 13:49 15 Jul 2005

If it's dial-up then there's a setting in Internet Options on the connections tab that says something like 'Disconnect if connection is no longer required.'

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