Missing network protocol no broadband

  [email protected] 16:27 19 Dec 2015
Locked

When I try to open my broadband I get the message network protocol missing. I can get ot by system restore but that is a lengthy business. After I close down the next day it is the same missing network protocol. I have tried the usual repair process but it will not repair. I would be very grateful for any help.

  Forum Editor 16:37 19 Dec 2015

Try this first. If it doesn't work we'll explore other possibilities.

From Start screen, search for Command Prompt and select Run as Administrator.

Type the following Command and press the Enter key to execute it: netsh int ip reset

Then restart the computer and see what happens.

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