Missing Itunes and restore points

  ZootHornRollo 23:01 11 Apr 2013

I run Windows 7 and up to now it has worked very well but recently has started to lose items. For example I have all my music located on a dedicated external hard drive which I link my iTunes to. However several times recently iTunes will say that the music location is my internal C drive and I have to then re-link it to my hard drive and re-import all the music again which takes a long time as I have 35000+ tracks. This has happened 3 times in the last month

Why is this happening and more importantly how do I overcome it.

The same thing happens with Restore Points. I create them regularly but whenever I open System Restore it says that no restore points exist. Again I would really like to put a stop to this happening. Any suggestions?

  Number six 23:41 11 Apr 2013


The best way to kick system restore into life is simply to turn it off, then on again.

Go to control panel > system > system protection. Turn it off for your C:\ drive, reboot, then turn on again. Should be off for all drives except system (C:)

Sorry, never used iTunes, so can't help there.

  ZootHornRollo 18:30 14 Apr 2013

Thanks for the advice Number six. Unfortunately I have tried it several times and the restore points I create are still disappearing.

  john bunyan 18:47 14 Apr 2013

In iTunes, "Edit" "Preferences" "Advanced" there is an option to change where iTunes finds your I Tunes music. Change it to the location you want on the external drive. The programme itself, not the media files will stay on the C: drive.

  john bunyan 18:53 14 Apr 2013

My data is on an F partition so my preference is set the path below. I have 2 libraries - my wife and I have one called oma and opas iTunes! and another for grandchildren.

F/: My Documents/MyMusic/oma and opas iTunes/iTunes media

  ZootHornRollo 20:58 14 Apr 2013

Thanks John. I do the same as you - I set itunes to my external drive but it keep defaulting back to the C drive when I boot the computer up again.

  john bunyan 21:47 14 Apr 2013

Puzzling. I will do some homework.

  john bunyan 21:55 14 Apr 2013

Have a read here and Google re ITunes media folder defaults to C drive. Do you always ensure the external drive is on and showing in Start, Computer before starting iTunes. In my case , as I use a data partition rather than an external drive, there is no problem. I do use Freefilesynch to make a mirror image back up of all my data on a SATA drive mounted in a removable caddy on my desktop, and use a USB external drive for backing up from my laptop.



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