Missing file folders

  McSquibb 12:13 08 Jun 2006

I am running WIN XP SP2 + Norton Internet Security

My file folders have vanished unless I enable View hidden files - using Explore I can then see the folders. In Word, Excel or PagePlus 11 I cannot see the folders at all.
I had run CCleaner and wondered if that was the trouble so I returned to a previous restore point but the problem remained.
I have run checks for virus but nothing found.
Please can anyone help me?

  xania 12:56 08 Jun 2006

I would think that somehow the hidden file attibute has been set on by CCLeaner - certainly a restore point would not rectify this. I can only think of one way to resolve this problem. With all hidden files shown, right click each file icon and unclick the 'hidden' option.

  McSquibb 19:30 08 Jun 2006


Many thanks - problem solved

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