Slightly confused. I assume you mean MS Word (without the 's') and also assuming you don't meand MS Works (With a 'k' instead of a 'd'). Could be easy to confuse me at this time of the day!
Normally, standard settings are saved as part of the normal.dot template. It would appear that somebody else has changed them! And your tutor is baffled? Hmmmm....
Anyway, first step is to investigate defining your template.