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microsoft wireless multimedia keyboard & mouse

  claridge 11:12 18 Apr 2006
Locked

I was delighted to receive a new wireless keyboard and mouse - inserted the disc and setup doesn't/can't continue - error signature:-
AppName:setupstb.exe AppVer.5.2.413.0 ModName kernel 32.dll NodVer.5.1.2600.2180 Offset 0001eb33
Have been in touch with Microsoft and due to come back to me - but not holding out much hope - apart from finding it very hard to hear/understand what's being said etc - any ideas please!

  Stuartli 11:26 18 Apr 2006

You did install the drivers first?

The 5.1.2600.2180 listed is the standard MS keyboard driver and it would appear to be missing.

  VideoSentry 11:29 18 Apr 2006

Is it USB? If so just try it as it may recognise without the software.

  claridge 11:51 18 Apr 2006

Thanks for replies - thought I'd just 'plug in and go ' following talking to my son (who kindly bought it for me) and very pleased to say I'm replying using both - many thanks.

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