Fruit Bat /\0/\ 12:18 15 Sep 2018
the dongles and keyboards are "matched" so don't think you can buy separate.
Tech Helproom | Windows Help | Apple Help | Digital Home & Smartphones Help | Consumer Rights Advice | Games | Speakers Corner | Beta Testing
Microsoft Wireless keyboard & mouse NANO "dongle"
I have a neat Microsoft White Wireless Keyboard & Mouse.Unfortunately I have mislaid (lost) the dongle and would like to get a new one. The keyboard is 2.402MHz & the Mouse 2.4MHz. I have tred a similar size dongle (2.4MHz) and that doesn't work. Can someone advise where I can obtain a compatible dongle. The keyboard was not expensive - bu I hate waste. Thank you.
Govan1x 12:35 15 Sep 2018
Logitech sent me a replacement dongle when i had the same problem. So i suppose Microsoft can do the same.
bluetwo 14:01 15 Sep 2018
Fruitbat/\O/\ & Govan1X, Thank you for your comments. I tried the Microsoft store but it has everything mut a single dongle. There must be a way to contact them part from the store. I'll just have to keep on looking. I find it hard to believe that all the thousands/millions? of keyboards are all individually matched. Thanks again.
alanrwood 16:31 15 Sep 2018
I'm afraid they are matched in manufacture.
alanrwood 16:33 15 Sep 2018
Otherwise it would not be possible to have more than one device operating at the same time. They are individually coded to only communicate with each other.
This thread is now locked and can not be replied to.
