Microsoft Wireless keyboard & mouse NANO "dongle"

  bluetwo 10:26 15 Sep 2018

I have a neat Microsoft White Wireless Keyboard & Mouse.Unfortunately I have mislaid (lost) the dongle and would like to get a new one. The keyboard is 2.402MHz & the Mouse 2.4MHz. I have tred a similar size dongle (2.4MHz) and that doesn't work. Can someone advise where I can obtain a compatible dongle. The keyboard was not expensive - bu I hate waste. Thank you.

  Fruit Bat /\0/\ 12:18 15 Sep 2018

the dongles and keyboards are "matched" so don't think you can buy separate.

  Govan1x 12:35 15 Sep 2018

Logitech sent me a replacement dongle when i had the same problem. So i suppose Microsoft can do the same.

  bluetwo 14:01 15 Sep 2018

Fruitbat/\O/\ & Govan1X, Thank you for your comments. I tried the Microsoft store but it has everything mut a single dongle. There must be a way to contact them part from the store. I'll just have to keep on looking. I find it hard to believe that all the thousands/millions? of keyboards are all individually matched. Thanks again.

  alanrwood 16:31 15 Sep 2018

I'm afraid they are matched in manufacture.

  alanrwood 16:33 15 Sep 2018

Otherwise it would not be possible to have more than one device operating at the same time. They are individually coded to only communicate with each other.

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