Microsoft Wireless keyboard & mouse NANO "dongle"

  bluetwo 10:26 15 Sep 2018

I have a neat Microsoft White Wireless Keyboard & Mouse.Unfortunately I have mislaid (lost) the dongle and would like to get a new one. The keyboard is 2.402MHz & the Mouse 2.4MHz. I have tred a similar size dongle (2.4MHz) and that doesn't work. Can someone advise where I can obtain a compatible dongle. The keyboard was not expensive - bu I hate waste. Thank you.

  Fruit Bat /\0/\ 12:18 15 Sep 2018

the dongles and keyboards are "matched" so don't think you can buy separate.

  Govan1x 12:35 15 Sep 2018

Logitech sent me a replacement dongle when i had the same problem. So i suppose Microsoft can do the same.

  bluetwo 14:01 15 Sep 2018

Fruitbat/\O/\ & Govan1X, Thank you for your comments. I tried the Microsoft store but it has everything mut a single dongle. There must be a way to contact them part from the store. I'll just have to keep on looking. I find it hard to believe that all the thousands/millions? of keyboards are all individually matched. Thanks again.

  alanrwood 16:31 15 Sep 2018

I'm afraid they are matched in manufacture.

  alanrwood 16:33 15 Sep 2018

Otherwise it would not be possible to have more than one device operating at the same time. They are individually coded to only communicate with each other.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

The new Xbox is called the Xbox Series X

The best new design books

Mac Pro 2019 release date, price, features & specs

Amazon : plein de r├ęductions sur des produits Logitech G