Microsoft Publisher

  shellship 17:56 20 Sep 2011

I have MSPub 2002 as part of Office XP Professional. Windows XP, 3Gb Ram. Had no problem until today when I tried to open copy of a colleague's publication and got the dreaded message "Microsoft Publisher has encountered a problem and needs to close. We are sorry for the inconvenience". It opens OK on his (much smaller) PC. Finished and saved a new publication I was working on but when I tried to open it got the same message, quelle houreur, . I can open all other numerous publications without problem but not these two. Both will open on his PC. Tried to open on my wife's machine but no joy. Any ideas out there please?

  northumbria61 20:50 20 Sep 2011

Try right click and select Open With and choose MS Publisher

  shellship 21:16 20 Sep 2011

Thanks but same response. Just can't work out why.

  northumbria61 21:36 20 Sep 2011

Try the Microsoft Fix It from here enter link description here

  northumbria61 21:37 20 Sep 2011

Scroll down to find Fix it For Me

  Woolwell 10:51 21 Sep 2011

Perhaps an obvious question but are the files that you are trying to open created in the same version of Publisher as yours?

  shellship 12:01 22 Sep 2011

Northumbria Am trying, thanks.

Woolwell Same version - 2002- on all 3 computers.

  shellship 12:30 22 Sep 2011

Northumbria61 Didn't Fix It for Me - sorry. Modified registry as suggested - no good. Looked elsewhere on MS help site but no matching problem. Just concerned that this may happen again when I create a new publication. Had thought about uninstalling and reinstalling Publisher but it can't be anything wrong with the software if all other files can open OK.

Where do I go from here?

  Bapou 13:32 22 Sep 2011

Ms does offer a solution, here. You may have missed this one when searching the website.

  shellship 14:08 22 Sep 2011

Bapou Many thanks, but bin there, dun that without result.

  shellship 17:24 01 Nov 2011

Here we go again. Tearing hair out. Uninstalled Publisher then reinstalled. Magic, all fine.

Tried again this evening as I had a new publication to create on the basis of a previous one and back to original error.

Bapou and Northumbria61. Have tried solution in MS Support by renaming in the registry but no joy.

Anyone out there with any other ideas, please.

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