Microsoft Problems Reports and Solution

  playmofire 14:48 17 Sep 2008
Locked

Today, a message about the above suddenly appeared on the toolbar and when I opened it it listed a number of problems and solutions to download. Not all seemed accurate. For example, it said Firefox was out of date, but I am running version 3.0.1 which is the latest version and I have automatic download of new versions.

Does anyone know anything about this new Microsoft "help" - is it genuine? does it work? (apparently not in at least one case for me) and does it cause more problems than it solves?

  rawprawn 15:03 17 Sep 2008

It is genuine, and it can help. However as you have found out it is not infallible. Worth looking at if you have a problem.

  ambra4 15:06 17 Sep 2008

"Microsoft "help" - is it genuine?"

First of all Microsoft will not tell you any thing about Firefox

I would just delete or ignore and do a anti virus, malware, spyware, scan

  playmofire 18:36 17 Sep 2008

Thanks rawprawn, and, yes, ambra4, it does refer to Firefox, just referring you to the Mozilla website. It also directs users to manufacturers's sites, e.g. Epson and Fuji.

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