I have had word 2000 installed for several years and have lost the original disc. It keeps crashing, and when I try to repair it (following the links) it says to install the original disc. If I get another one will it do the job? or do I really need the original? I don't want to loose all my files! Thank you!
For safety you can copy your documents anywhere out of harms way.
You should buy a new disk anyway for something as important and useful as Word.
Repair is one thing, but it is not so difficult to uninstall and new install again with a valid disk. You will lose only your personal tweaks. You shouldn't lose any templates if you copy them elsewhere first.
For the time being you might save the day by deleting normal.dot......
Get out of Word. Run Search for normal.dot, right click and Delete.
Open Word again and it will have made a new version of normal.dot
Hi. Thank you all so much for your advice. I have deleted normal.dot as suggested, but unfortunately it has not made a difference. I have managed to save my folders to disc though, but the only way I could do it was to email them to myself then save to disc Has anyone got any other suggestions, or should I go shopping for a new version of word? If so, have you any recommendations - I use it a lot! Thank you all
If you really can't find your old Word CD then buying another legitimate copy is both sensible and necessary.
You might find what you want here click here on ebaY. Make sure you don't confuse Works 2000 with Word 2000 and check the details of various offers. Most look quite genuine, one or two might be a bit phoney.