Microsoft Lumia 535 Black Screen

  Alan Dawson 18:01 23 Sep 2016
Locked

Hi When talking to somebody on my Lumia 535 the screen goes black and when the call has finished I have to press the on/off button to get a screen so as to end the call. I have had the phone since January and it has always done this. Now I am told that this is not normal, any help would be appreciated. Many Thanks Alan.

  chub_tor 18:29 23 Sep 2016

On my Lumia 920 I can set the time that the screen is active for in Settings, Personalisation, Lock Screen and then change from 30 seconds to Never

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