Microsft Office XP CD corrupted

  andywolve 15:45 31 Dec 2004

I have the installation cd, but it fails to be installed onto the computer, due to a file being corrupted, its not new the cd. If i buy a trial cd from ebay, would my current product key work?

  seedie 15:52 31 Dec 2004

It might and it might not; you're trial cd may have a key with it. Sorry can't be more helpful but consider the number copies MS sell of the system, they can't all have a unique key.


  andywolve 15:59 31 Dec 2004

the trial cd has a product key. what do you mean about the number copies?

  Djohn 16:08 31 Dec 2004

If you have a genuine Product key but a damaged CD then give Microsoft a phone call to Customer services and they will supply you with a new disk. Some times they do this free of charge but on occasions there is a small fee to pay.

Tel no. 0870 60 10 100

  €dstowe 16:08 31 Dec 2004

If your CD is genuine and it is faulty, Microsoft will normally replace it either free of charge or for a small fee.

  €dstowe 16:09 31 Dec 2004


  Djohn 16:27 31 Dec 2004

Perfect timing! ;o)

Happy new year to you, and all that read this thread. dj.

  andywolve 16:28 31 Dec 2004

yeah thx for your help, Happy New year!!

  €dstowe 16:29 31 Dec 2004

- - - - and a Happy New Year to you, Djohn and everyone at, in and around PCA forums.

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