message saying pc compromised by proxy server

  User-271645 15:44 09 Sep 2004
Locked

I use a email address ending in netscape.net and have just received a message from the netscape.net support team saying my email address was used to send out a huge amount of unsolicited mail recently,and that my computer is compromised and now contains a hidden proxy server.
They ask me to open the attachment and follow their instructions,is there any way of telling if this is genuine?what should I do ?
Thanks in advance

  cga 15:49 09 Sep 2004

Open any attachment.

You should contact the the Netscape support team by phone or using an email address that you have. DO NOT use a link in this mail.

  Baledor 15:51 09 Sep 2004

If your email address has been cloned it will be external of your machine and nothing anyone can send you will alter that.

Someone is taking the Michael!

This thread is now locked and can not be replied to.

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