I have had to re-format my hard disk and re-install Windows using a recovery disk provided by Mesh. Cannot now connect to the internet as (according to Blueyonder technical support)need to re-install software for ethernet controller and video controller. Mesh customer support not available apparently at weekends and software support line phone lines have been out of action for the past 36 hours! Mesh recovery disk does not seem to have anything on it apart from Windows. I know I am probably being a bit dense, but I assumed the recovery disk would re-install everything to the state it was when the PC was originally delivered but this does not seem to be the case? Apart from waiting until Monday for Mesh to answer the phone is there anything else I can do?
Then there must be a way to access the Recovery files when you boot with CD in comp. Not just a XP install. You may have to press a key. I suggest you check the Manual, about recovery.
From Hear click here The MESH PC I have came with a floppy disc and two CDs for the recovery. If my memory is working correctly then you put the floppy in then boot the pc then put disc 1 into the DVD drive, from there there was four options to choose from the only one I can remember is the fourth, I think, to reset the PC to how it came from the factory. The only one I ever used