memory problems

  simon-238946 17:30 22 Apr 2005

hiya my girlfriends laptop is very slow and freezes alot she has got 768mb of ram in the pc but it is only saying that she has got 192mb of ram her processor is a pentium 4 2.4 ghz any ideas why it is only showing 192mb of ram????? any help will be grateful thanks

  Diemmess 18:15 22 Apr 2005

Sounds like a stick of faulty RAM! I have no idea how you can reach the RAM on that laptop but if you can, you could try removing and replacing both(?) sticks making sure they are clipped in properly.

If that makes no difference, then try removing the larger stick (512Mb)and see if that restores the speed. Probably the smaller chip is 256 and the video system is using the difference.

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