media player licence problem

  kyyria 19:36 24 May 2005

Windows XP Home SP2, WMP 10. I did a repair install of XP at the weekend to correct one or two niggling issues. However, on trying to playback some previously downloaded music, I get the error

"Windows Media Player cannot play, synchronize, or burn a protected file because an error occurred while verifying the license." - referred to as C00D11DA on the MS site.

I've tried reinstalling WMP and re-downloading the songs but keep getting the same message. I've also tried restoring the Licence Backup folder from a recent backup, which hasn't helped. Could the licences be corrupted? Obviously, I don't have any useful restore points now. I also didn't realise I was supposed to back up the licenses on a regular basis.

WMP still plays music ripped from CD ok.

  stalion 20:19 24 May 2005

If you downloaded the music you would have a licence to play it most sites where you pay for music will let you download again you need to contact them and explain what has happened.

  gudgulf 20:35 24 May 2005
  kyyria 22:49 24 May 2005

That link seems to have done the trick - many thanks :-)

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

iMac Pro review

Illustrator of witty, relatable Instagram comics Julia Bernhard touches on our humble moments

iMac Pro review

Quelle est la meilleure application de podcast pour Android (2018) ?