media player licence problem

  kyyria 19:36 24 May 2005

Windows XP Home SP2, WMP 10. I did a repair install of XP at the weekend to correct one or two niggling issues. However, on trying to playback some previously downloaded music, I get the error

"Windows Media Player cannot play, synchronize, or burn a protected file because an error occurred while verifying the license." - referred to as C00D11DA on the MS site.

I've tried reinstalling WMP and re-downloading the songs but keep getting the same message. I've also tried restoring the Licence Backup folder from a recent backup, which hasn't helped. Could the licences be corrupted? Obviously, I don't have any useful restore points now. I also didn't realise I was supposed to back up the licenses on a regular basis.

WMP still plays music ripped from CD ok.

  stalion 20:19 24 May 2005

If you downloaded the music you would have a licence to play it most sites where you pay for music will let you download again you need to contact them and explain what has happened.

  gudgulf 20:35 24 May 2005
  kyyria 22:49 24 May 2005

That link seems to have done the trick - many thanks :-)

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