Massive Shutdown Problem PLEASE HELP

  Tweqel 22:59 23 Sep 2018
Locked

I've had this problem for awhile now my computer turns off its display and then i loose sound and cant use my pc have to reset.

i get a critical error event ID 41, source Kernel-Power

would be great if i could find out exactly what i need to do to fix it

  Fruit Bat /\0/\ 17:16 24 Sep 2018

critical error event ID 41 is because you are resetting.

anything showing before that? if not then open the case and check for dust and dirt especially on the graphics card heatsinks and fans.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

EE 5G review: How fast is 5G in the UK?

The Best 404 Page Designs: from delightful illustrations to time-wasting games

Powerbeats Pro review

Que faire si le son de votre Mac ne fonctionne plus ?