lost internet connection

  altens 08:33 08 Nov 2003

I have an account with BT Openworld.I keep on losing my connection every few minutes and have to re dial.
Any suggestions on what could be the problem

  MichelleC 11:25 08 Nov 2003

Have you got BT answercall 1571
or similar which will affect connection? What setting is checked under 'connections'?

  Proxy Worm 13:54 08 Nov 2003

It could be your modem or line. The best thing is to phone up BT Customers Services and ask them, as i had the same problem and they increased my gain! State your OS aswell.

  graham√ 14:05 08 Nov 2003

Is the modem a V92? Do you have call waiting activated?

1571 no longer causes this problem.

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