loss of internet connection

  trish1963 13:05 18 Sep 2005

i get connected ok to bb but when i want to surf the web i lose connection to internet i have to do restart which sometimes wont work so i have to turn comp off and on again and go to last good configuration that worked im losing patience very fast helppppppppppppppppppppp trish

  Diodorus Siculus 14:04 18 Sep 2005

Give details of your:

Operating system

broadband supplier

any hardware you use - modem - pc - router etc

  trish1963 19:03 18 Sep 2005

windows xp home edition sevice pak 2 bt broadband bt voyager adsl modem

  Diodorus Siculus 19:51 18 Sep 2005

Do you have the correct drivers? Even if you do, it might be worthwhile installing them again from the BT site.

Also give the system file checker a run: click here
scannow sfc - how to use SFC.EXE (system file checker).

  trish1963 16:14 19 Sep 2005

installed driver from site and so far today still connected since 9am hopefully problem resolved thanks alot for advice trish

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