I am running XP PRO for about 2 days now every time I shut down I loose my B/B connection it says I am behind a firewall the only way I have found is to use system restore bit that is becoming a pain having to do this every time I have to shut down or even restart.
johnnyrocker is correct. every time you shut down your PC or do a re-start you will be disconnected from your broadband but all you should need to do is click on a shortcut Icon on your desktop to reconnect.
You don't need to do a system restore! When you restart your PC either as a re-start or from first turning on in the morning there should be an Icon to click on to connect your broadband. I can't quite understand why you feel it necessary to do a restore.
You do not say who your ISP is or what Internet security you have. If you are using AOL and Norton this could be the cause.
Broadband is supposed to be always on. Are you sure you are losing the connection or just the association with Internet Explorer etc.? Restart PC and open Network Connections in Control Panel you should see your broadband connection right click this. From here you can check the status of the connection.
Assuming you have Firewall software installed it's possible that the XP Firewall is on as well and you have a conflict. Do the same as above and then click properties and advanced and uncheck firewall.
If the XP firewall is not on try using this instead it could be your firewall is not yet correctly configured.
I try clicking on the internet icon and all it does is come up with cannot find server and nothing works untill I do a restore. I am with NTL I use AVG and the only firewall that I use is the XP one. I have been using B/B for about 18 months.
If I was you I'd give NTL technical services a call and ask them why you can't connect. They should be able to walk you through it on the 'phone. Having to do a system restore each time is a bit much. HTH TR