Locked out of PC stuck at dismiss screen

  Ivy Lynn Wilkinson 11:36 27 Jun 2018

Win 10 face recognition screen will not dismiss.Also mouse is not Woking so cannot get off the dismiss screen to enter pin.

  Fruit Bat /\0/\ 17:31 27 Jun 2018

LAptop or desktop?

if desktop sounds as if the USB ports are not working to power your mouse / web cam

  Archie44 21:38 27 Jun 2018

Ivy Lynn Wilkinson would be good if you could give name and make of computer plus the operating system seems to little vague info provided

  Ivy Lynn Wilkinson 08:10 28 Jun 2018

Sorry about that I had to phone Dell they diagnosed hardware failure and are sending replacement so hope that sorts the problem

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