Locked out of new laptop by outlook

  Daisy22 20:41 06 Jul 2016

I have a new ASUS X series laptop. Today I set up the msn account with a name and password. Unfortunately I put the machine into sleep mode and on trying to start it up it asked for my outlook password, which I keyed in but it's locked me out. On going through the process on my old laptop to get a new outlook account I'm worried that the new laptop is now irreversibly locked.

When setting it up I believe I asked for "no passwords" so I don't understand what is going on.

I can't get into the machine at all for the moment. Have tried to restore to factory settings with the F9 key but this didn't work either.

OS is windows 10

Need help urgently please.

  Fruit Bat /\0/\ 21:09 06 Jul 2016

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