loading persnal settings problem

  sgetty 15:12 20 Apr 2006

when i switch on my pc (xp pro) and get to the loading your personal settings screen, it takes approx 15 to 20 mins before the screen changes. can anyone give some advice thankyou

  phono 15:23 20 Apr 2006

Have you added or removed any software recently? It may also be an idea to do a virus and adware scan.

  sgetty 15:27 20 Apr 2006

done virus scan, but not adware, which scan is best?

  VoG II 15:33 20 Apr 2006

Download Ewido Anti-Malware trial version click here

When installing, under 'Additional Options' untick 'Install background guard' and 'Install scan via context menu'.

Launch Ewido by double clicking the icon on your desktop. The program will now go to the main screen. You will need to update Ewido to the latest definition files. On the left hand side of the main screen click update then click on Start Update.

Then select 'Settings'. Under the bottom section 'What to Scan?' make sure 'Scan every file' is ticked. Select 'OK' and you will return to scanning options. Click on Complete System Scan and the scan will begin. This scan can take quite a while to run.

While the scan is in progress, you will be prompted to clean the first infected file it finds. Choose 'Clean' (or 'Delete' if 'Clean' is not an option). Then put a tick next to 'Perform action on all infections'. Doing this enables the scan to proceed automatically until its completion. Click OK.

  muscic lover 16:28 20 Apr 2006

Perform a full scan for malware and virus activity. I use Norton, and Microsft and adaware... never had a problem in months - i do use them every day after i have finished using the PC!

  sgetty 16:33 20 Apr 2006

boy did that take some time. 6 infected and 6 cleaned registry files. is that it or do i have anything else to do now?

  VoG II 16:34 20 Apr 2006

Is it fixed?

  sgetty 16:36 20 Apr 2006

good point maybe i should restart pc and find out lol

  sgetty 17:49 20 Apr 2006

no, it has not made any difference. any other ideas?

  rawprawn 17:59 20 Apr 2006

Try running Ewido in safe mode, and also take this online scan click here

  rawprawn 18:01 20 Apr 2006

Also go to Start/Run/type msconfig and look in the Start Tab. Untick anything that you don't need. and restart.

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