Lexmark Z615

  amonra 20:18 21 Jul 2006

i have just received an SOS from an old friend:-

"Fitted a new ink container a few days ago, and it works O.K. but I have tried to address a couple of envelopes through 'Tools' and although the printer goes through the motions with the envelope, it does not print the address. Any ideas?"

Since I have never ever printed any envelopes I haven't got the foggiest idea of what's wrong. Can anyone with a Lexmark throw some light on it ? PLEASE !!! It's a long way down to his house and I would like to go prepared. Thanks in anticipation.

  johndrew 20:32 21 Jul 2006

Sounds to me as if the old ink cartridge ran dry and the new one needs a few `shots` to prime it.

You could also try click here this site for additional help.

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