I recently bought an Advent 7100 Laptop from PC World. On checking the specifications with Belarc System Check I discovered the following.
Operating System System Model Windows XP Home Edition, Service Pack 2 DIXONSXP To Be Filled By O.E.M. System Serial Number: To Be Filled By O.E.M. Asset Tag: To Be Filled By O.E.M. Chassis Serial Number: To Be Filled By O.E.M. Processor a Main Circuit Board 1450 megahertz Intel Pentium III 32 kilobyte primary memory cache Board: DIXONSXP to be filled by O.E.M. Serial Number: To be filled by O.E.M. Bus Clock: 400 megahertz BIOS: American Megatrends Inc. 080011 06/09/2005
Is this legal to withhold the system serial number, Asset Tag and Chassis Serial number?
I would have thought I would need them at some time should anything go drastically wrong in the future.
Email PC World head office customer services, and raise the matter with them.
Regarding your warranty, did you register the computer, using a UK address. If not perhaps PCW may have a warranty arrangement with their Spanish outlet. If you didn't find out at the time of purchase, perhaps an additional question in your email, may resolve a possible future issue!.