Is This Legal?

  Expat 1 11:31 26 Apr 2006

I recently bought an Advent 7100 Laptop from PC World. On checking the specifications with Belarc System Check I discovered the following.

Operating System
System Model Windows XP Home Edition, Service Pack 2
DIXONSXP To Be Filled By O.E.M.
System Serial Number: To Be Filled By O.E.M.
Asset Tag: To Be Filled By O.E.M.
Chassis Serial Number: To Be Filled By O.E.M.
Processor a Main Circuit Board 1450 megahertz Intel Pentium III
32 kilobyte primary memory cache
Board: DIXONSXP to be filled by O.E.M.
Serial Number: To be filled by O.E.M.
Bus Clock: 400 megahertz
BIOS: American Megatrends Inc. 080011 06/09/2005

Is this legal to withhold the system serial number, Asset Tag and Chassis Serial number?

I would have thought I would need them at some time should anything go drastically wrong in the future.

  Expat 1 12:09 26 Apr 2006

I live In Spain and will be returning there at the weekend. If there's anything I can do about obtaining the relevant OEM numbers and information I would be grateful.


  martjc 12:16 26 Apr 2006

...and tell them you want the details. They should have no need to withhold them.

  Expat 1 12:31 26 Apr 2006


I bought it in London am now in Manchester. Just thought that there might be a way to find out over the net. I have all the relevant reciepts.

  spuds 12:56 26 Apr 2006

Email PC World head office customer services, and raise the matter with them.

Regarding your warranty, did you register the computer, using a UK address. If not perhaps PCW may have a warranty arrangement with their Spanish outlet. If you didn't find out at the time of purchase, perhaps an additional question in your email, may resolve a possible future issue!.

  Smiler 13:09 26 Apr 2006

You could go to any PC World and talk to them you don't have to go back to the one in London

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