Home Forums Tech Helproom Laptop won't connect to internet Forum Rules | Contact Forum Editor | Report a Post Laptop won't connect to internet Roch5765 18:16 29 Apr 2017 Locked My laptop will not connect to the internet, there isn't a problem with the router I know that. It's an acre aspire 5720z Govan1x 01:06 30 Apr 2017 All depends if you have the router set to 2.4Ghz or 5Ghz. If set to 5Ghz it will not work. Set it to 2.4 and disable the 5Ghz. difarn 16:41 30 Apr 2017 Which Operating System are you using? Have you tried connecting via an ethernet cable? This thread is now locked and can not be replied to.