laptop wont boot

  //adz_w/// 18:20 19 Feb 2012

hi, when my mate turned her computer on it opened up on the dos screen with the option start windows normally she then tried to recover it with a boot restore after she restarted it again and went into start up repair which said windows cannot fix this problem she clicked finish it would blue screen quickly so you cant read the error code and start up again is there any possible way to boot or fix the computer ?

  robin_x 19:35 19 Feb 2012

I guess you mean Restore to an earlier time and Repair from booting while tapping F8??

Other options on the F8 Advanced Boot Options are:

Disable automatic restart on system failure (so you can see the blue screen code)

Last known good Configuration.

And Safe Mode with Networking.

Have a go with those and post back with detailed results.

(what make and model computer is it and what Windows?)

  robin_x 19:35 19 Feb 2012
  //adz_w/// 19:43 19 Feb 2012

i cant get onto the computer even in safe mode i disabled the automatic restart the error code is c000021a

  //adz_w/// 19:46 19 Feb 2012

cant do anything else

  //adz_w/// 19:54 19 Feb 2012

packard bell windows 7

  woodchip 20:07 19 Feb 2012

Have you tried F8 then last known good working configuration?

  //adz_w/// 20:16 19 Feb 2012

yeah blue screened

  //adz_w/// 20:17 19 Feb 2012

can i restore the computer to factor settings ive got no repair disks or anything like that so is that the best thing to do or is there anything else

  Fruit Bat /\0/\ 20:39 19 Feb 2012

Boot to the command prompt and run chkdsk /f

  //adz_w/// 20:46 19 Feb 2012

ive ran a chk disk 7 data files processed i dunno if that means anythig but it hasnt picked anything up

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Samsung Galaxy A8 review: Hands-on

Majority of illustrators don’t earn enough to live from, new survey shows

iPhone X problems

Word gratuit : comment télécharger le logiciel de Microsoft ?