Laptop will not boot

  Jai 19:04 04 Sep 2005

Using a Gateway Pentium3, 600mhz, 20gb HD, XP Pro with a Phoenix Bios ver 25.00. At switch on screen displays "c:\windows\system32\config\system - file missing or corrupt. Repair using startup CD & press r to repair." Tried "R" to repair but no change. The CD is external (connected by USB) as is floppy but CD won't read, spin or eject until USB is disconnected. Can list options for safe mode but won't boot into safe mode. Can list option for last good config but won't boot. Same message for all boot options. Tried to re-set bios to factory default but still same. Is it dead? TIA.

  woodchip 19:08 04 Sep 2005

Look Hear under Repair click here

  VoG II 19:09 04 Sep 2005
  woodchip 19:12 04 Sep 2005

The reason being that, You have a old computer and it does not support USB booting

  woodchip 19:13 04 Sep 2005

As Vog is there in the background he knows a way to run restore from the Command Prompt

  woodchip 19:14 04 Sep 2005

Print this off for the above click here;en-us;304449&sd=tech

  woodchip 19:16 04 Sep 2005


Copy paste the above into Address bar then close the space after // and press enter key

  Jai 19:20 04 Sep 2005

Thanks guys, have looked at both replies & they seem quite logical to follow. Have one further question - will the laptop ever recognise the CD drive without a command prompt or am I about to use the "useless" floppy?

  Number 7 19:39 04 Sep 2005

Also, have a look here click here

You'll need read/write access to the HD and if the file system is FAT32, then all you need is a boot floppy- the USB floppy should boot.

If you can get the CD to boot, then you can also use the above procedure for NTFS.

  Jai 09:37 10 Sep 2005

Laptop is now fixed. Plugged in CD. Plugged in floppy. Loaded CD disc. Loaded floppy no.1. Switched on & followed instructions. Ended up with a complete format & re-load of XP. A good thing really as it was rather sluggish. All new spyware, adaware & virus checkers on it now & it runs much better.

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