laptop system update error problem

  carnoustiejim 12:37 17 Mar 2019

hi I done a system restore on my Lenovo aio it is now saying please wait while we install a system update its been like that for about 12 hours can you help restore it and my files thanks for help kirriejim

  Fruit Bat /\0/\ 13:03 17 Mar 2019

First try a Ctrl Alt DEl to see if you can get out of the stuck update.

restarting can break windows but that might be the next step with a startup repair.

  wee eddie 13:43 17 Mar 2019

What was its original OS?

  KEITH 1955 14:06 17 Mar 2019

I once rebooted a budget price w7 pc to factory settings , because it was a slow pc and I had to get literally dozens of Microsoft patches I remember thinking the pc was stuck , I put it on and even left it running overnight.

The best way to find out if it is stalling is to let it run then every so often count windows updates and patches that have been installed , if the number has increased every time you check it then it is doing something albeit very slowly

  wee eddie 14:34 17 Mar 2019

Is it, perhaps, going into sleep during the Update

  carnoustiejim 17:35 17 Mar 2019

hi tried as you all suggested no joy keeps being jammed on install system update os win10

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