Laptop not recogniseing additional memory

  sputnick 15:01 24 Aug 2012
Locked

I have just installed two ram modules of 2Gb each.Only 2Gb showing. Crucial have confirmed the memory is correct. Both modules work in port one correctly but neither will work in port 2. Using W7 64 bit O/S home premium. Latest bios installed.

  KRONOS the First 15:20 24 Aug 2012

Faulty RAM port perhaps?

  sputnick 15:37 24 Aug 2012

Thats what i`m begining to think.

  T0SH 18:59 24 Aug 2012

Have you checked with the laptop makers support that your laptop is capable of using 2 X 2GB ?, and if so do they have a list of supported modules ?

Crucial and its likes are mostly about selling ram ?

The ram slot operabillity is easy to check by moving a single 2 GB stick between both

Cheers HC

  KRONOS the First 19:11 24 Aug 2012

The ram slot operabillity is easy to check by moving a single 2 GB stick between both.

I think you will find that he has tried that.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best Amazon Echo: What’s the best Alexa speaker?

Kano Computer Kit Complete review: A fun DIY 'laptop' that teaches kids to code

Best pro photo editors for Mac 2018

TV & streaming : comment regarder les Jeux olympiques d’hiver 2018 ?