laptop modem help

  fire 19:24 10 Apr 2006
Locked

i have a medion laptop and trying to dial up via the modem i get the following message 'error 633 the modem is already in use or not configured properly' i have also had a message that the com port is already in use. the pc is running xp amd i have already tried uninstalling and reinstalling the modem but to no avail......any help please

  fire 22:26 10 Apr 2006

is there anything else which could be using the com port?????

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