Laptop Crashing Windows 10 Sabre 17

  KaiZB 15:51 12 Feb 2018
Locked

Hi,

I have a brand new laptop that I have been using for around 3 days, it is a Gigabyte Sabre 17.

I have been encountering a problem with the laptop randomly crashing where the mouse becomes unusable, the screen freezes & I get a buzzing sound. I have to reboot the laptop to get it working again. Sometimes it won't happen all day and just now it happened twice in 10mins whilst I was simply searching online.

I presume it is a graphics card problem but may be wrong. My system is as follows, would appreciate any help -

Windows 10 (64bit) Intel Core i7-7700HQ @2.80Ghz 16GB RAM Nivida GeForce 1050 4GB 128gb SSD 1TB HDD

Thanks!

  KaiZB 16:00 12 Feb 2018

Forgot to mention - I have fully updated all of my drivers. I also have a built in Intel(R) HD Graphics 630

  Fruit Bat /\0/\ 18:15 12 Feb 2018

I have a brand new laptop, I have been encountering a problem with the laptop randomly crashing where the mouse becomes unusable, the screen freezes & I get a buzzing sound

If its new then take it back.

  Hannes321 07:16 10 Mar 2018

Exactly the same here. Same model. Also the mouse has this lag / spikes at times. All drivers are up to date. I have read each and every forum / thread that may help, from a BIOS update to tweaking a few power settings, but still no love. Did you find any solution?

  Reg Chand 11:23 04 Apr 2018

need to upgrade to windows 10 pro! looks like an issue with home edition not sure but after i upgraded its all working fine.

  christinebelle 01:58 10 Apr 2018

Did you checked the CPU usage? And it only happens when you search online?

  Reg Chand 08:43 28 Apr 2018

Update BIOS to 1.05.19RG12 has fixed the issue on windows 10 Home.

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