LAPTOP AUDIO & VIDEO GOES OFF WITH LAPTOP STILL ON

  60bowens 10:58 13 Aug 2018

Hi my Dell Inspiron 1520,with windows 7 pro,2GB,has lately been having issues of video and audio turning off while laptop still stays on!!!. it happens randomly,sometimes 2 mins into starting the laptop.I have cleaned the fan and it is functionoing properly.Sometimes it works for hours at a stretch!!. Could any of you help me out?

  Fruit Bat /\0/\ 12:27 13 Aug 2018

open a command prompt and run

sfc /scannow

press enter and let windows find and repair any missing or corrupt windows files.

if that doesn't work then run a memory test.

  wee eddie 13:52 13 Aug 2018

Sometimes, when the keyboard, mouse or touchpad are not being used, a laptop put itself into "sleep mode". It does not understand that you are listening to music or watching a movie

  Fruit Bat /\0/\ 14:23 13 Aug 2018

sometimes 2 mins into starting the laptop

I don't think its sleep mode.

  60bowens 18:47 17 Aug 2018

ran fsc/scannow(did say it found errors) and memory diagnostic. also increased RAM to 4GB from 2GB. Yet the problem presists!! any other advice?

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