bill clark 14:16 20 Jun 2012

have been using my kindle for several months without problems. this morning i entered shop in kindle store and it sent me to wi-fi networks, when trying to connect to my wi-fi network i'm told the password is incorrect??? i know my password is correct!! how do i solve this proble???

  Ian in Northampton 15:11 20 Jun 2012

I don't know the Kindle at all - but are you sure it's trying to log on to your network, and not some other one? Or that someone hasn't changed your network settings?

  Woolwell 15:20 20 Jun 2012
  hastelloy 16:46 20 Jun 2012

If you go to Kindle help, fill in the details and you will have the option of a phone call. They will either ring pretty much straight away or you can specify a time. I have always found them very helpful.

  scotty 12:18 21 Jun 2012

Kindle has an issue with wireless security. Encryption on your router has to be set to TKIP. It will not work with AES encryption.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Dell XPS 13 9370 (2018) review

The art of 'British' pulp fiction

Best password managers for Mac

TV & streaming : comment regarder le Tournoi des Six Nations 2018 ?