kench 14:39 06 Mar 2011

pc not recognising kindle when pluged into usb hub
i am on xp anyhelp please

  rawprawn 15:00 06 Mar 2011

leave it plugged in, and re boot

  northumbria61 15:12 06 Mar 2011

First, disconnect Kindle from computer and try plugging it back in using a different USB port. You can also try using a different micro USB cable, if available. If it is still not working, follow these next steps:

1. Restart Kindle by pressing Home > Menu > Settings > Menu and select Restart.
2. Connect the Kindle to a USB port on the back of your computer.
3. Restart your computer with the Kindle connected to it.

If these steps do not resolve the issue, you can reset your Kindle. Unplug your Kindle from the outlet or computer, slide and hold power button for 15 seconds, and wait for 5-10 minutes.

  northumbria61 15:13 06 Mar 2011

Any further help needed type "Amazon Kindle Help" into Google search.

  Fruit Bat /\0/\ 17:00 06 Mar 2011

Ghost device conflicts are the mostly cause especially for devices that are connected and disconnected regularly i.e. pen drives, external drives, mp3 devices and phones.

Remove all USB devices

click here

Download and run

Uninstall ALL devices that are shown as not connected.

Reboot the machine.

Plug in your USB device and windows should then find new hardware and reinstall the drivers for the device.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Honor 9 Lite review

How Social Media has Propelled Political Graphic Design and Art in the Last Decade

The best kids apps for iPhone & iPad 2018

HomePod d’Apple : date de sortie, prix et fiche technique