Keyboard - strange characters

  onthelimit 14:45 23 Mar 2011

It's one of those days. Neighbour's daughter has Dell laptop W7. Mose keys work normally, but Shift produces a forward slash. Return returns, but inputs a Hash as well. > produces nothing.
I've checked regional and Language, there is only the standard English UK keyboard.

I guess one of the kids at school has done something, but I'm baffled!

  aitch2 14:57 23 Mar 2011

Without wishing to sound alarmist, has she spilt any liquids on her keyboard? My daughter did the same with her Acer and had exactly the same key input problems with very similar results as to what you are seeing when the keys are pressed.
My daughter's laptop is away for repair at the moment, but it looks as if she will need a new keypad as a result of her spilling her tea (milk+2sugar)s. There are threads on here with some good advice, but I wasn't articulate enough to warrant any dismantling or cleaning.

  onthelimit 15:04 23 Mar 2011

You may be right - I've plugged in a separate keyboard, and that works fine. It's still under warranty, but if they decline, it's an easy one to replace.

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