I have downloaded photos from my brother who uses an Applemac and the camera bundled with it 4 of the 5 I have opened using iView with all plug-ins loaded The last one I suspect may be a short Video clip brings up an Mp3 Player saying obviously no file loaded Is there a viewer available? or will he have to send me his camera software?
Are you using a laptop? Have a look under keyboard in control panel, if it shows UK or British see if there is a extra button, in there as I had this problem with a laptop I set the keyboard to British English but the extra button I hade to set to US international. I thought the laptop needed drivers, as I set it up for someone who had bought it from one of these ex business lease computer companies. I got all the drivers but had a job trying to get the keyboard to work as UK and I did the above to get it going.