Keyboard not being detected at startup

  Jake___89 12:19 25 Jul 2018

Lately I have been trying to upgrade my computer from windows 10 32bit to 64 bit. I have installed all the files for 64 bit on a USB. I need to be able to boot from the USB. However when i startup my computer the keyboard is not being recognized and i cannot press any keys to start BIOS and run the USB. I have tried multiple keyboards.

And i have Attempted switching between different USB ports and still nothing changes. I have a MSI Z97 PC mate motherboard and usb keyboard and mouse.

Just to note my keyboard and mouse work perfectly fine once i get to the windows log in screen.

  wiganken2 13:48 25 Jul 2018

I assume your CPU is a 64-bit processor? If not then you can't run a 64-bit OS. click here

  Secret-Squirrel 15:51 25 Jul 2018

..........when i startup my computer the keyboard is not being recognized and i cannot press any keys to start BIOS................my keyboard and mouse work perfectly fine once i get to the windows log in screen.

In that case I'm afraid you'll need to find an old-style PS/2 keyboard. It connects to the round light-purple socket. Hopefully you've got one somewhere or you could ask your friends or workplace and see if you can borrow one.

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